Retail Sales Associate - Part Time

Curaleaf•Milton, FL

20d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate for its new location at 5131 Dogwood Dr, Milton, Florida. The role is the face of the brand and helps customers explore cannabis products by providing knowledgeable, personalized service in a welcoming, inclusive, and engaging environment. Associates assist customers throughout their visit, recommend products, process purchases, and build lasting customer relationships. The position supports daily store operations and standards, including opening and closing, cash handling, identity checks, accurate transaction processing, keeping the store organized and stocked, and assisting with inventory and online order fulfillment. Associates work with their team to meet sales goals and provide a smooth customer experience. Availability is 8–29 hours, with weekend availability strongly preferred. The listed pay rate is $15 per hour.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, with a focus on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation skills and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and composure under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative spirit and commitment to working well with a team.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally to provide an exceptional customer experience.
Build customer connections, ask questions, and provide personalized product recommendations.
Address customer concerns and resolve issues to support customer satisfaction.
Encourage customers to enroll in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the sales floor and backroom clean, organized, and stocked.
Support inventory tasks, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, customer trust, and product knowledge.
Highlight promotions, deals, and complementary items to customers.
Stay informed about promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.