Retail Sales Associate

Verizon•Council Bluffs, IA

1d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales and help customers find technology products and services that meet their needs. The role involves making customer connections, asking questions to identify needs, recommending solutions, and closing sales through clear and effective communication. You will also develop your skills through ongoing training and operational work involving merchandising and inventory. The position may include contacting interested Verizon customers by phone or text and participating in off-site Verizon-sponsored community events. This is an onsite, worksite-based role at a defined location, scheduled for 40 hours per week. The schedule is provided four weeks in advance, and associates must be willing to work evenings, weekends, and holidays. Additional shifts may be available, especially during summer, November through December, and peak vacation periods. The role offers hourly base pay of $16.00 to $21.00, plus individual sales commissions. The posting states that eligible employees may receive a $2,500 sign-on bonus, subject to award terms and conditions. Compensation varies by geography, hours worked, and performance.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Build customer connections and identify customer needs by asking appropriate questions.
Recommend products and solutions that provide customers with a complete sales solution.
Close sales by communicating effectively and offering simple, intuitive technology solutions.
Participate in ongoing training and develop operational skills in merchandising and inventory.
Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs with potential rewards including travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits and compensation section.
Adoption assistance.
Newly hired employees receive up to 15 days of vacation per year, with vacation increasing with additional service.
Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Potential $2,500 sign-on bonus, subject to award terms and conditions.