Retail Sales Associate, Roseville Galleria - Part Time
About The Position
As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and build trust and loyalty while working toward sales goals. The role involves more than cashiering: you help make customers feel welcome and keep the shopping space clean, organized, and inviting. You prepare for the day by reviewing sales goals, learning about new arrivals and popular products, and staying current on trends and promotions. During the day, you engage customers in friendly, personal conversations; maintain the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. You share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. You also support colleagues through honest, caring collaboration and seek to improve while contributing to individual and store results. This is a part-time role at the Roseville Galleria. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. Schedules include weekend shifts. The position requires flexible availability, including days, evenings, weekends, and holidays, along with dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work toward daily sales goals and interest in meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Deliver personalized customer service and product recommendations through genuine hospitality and customer engagement.
- Build customer relationships, meet sales targets, and contribute to individual and store results.
- Review sales goals and stay informed about new arrivals, popular products, trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms.
- Recover the floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share loyalty program benefits and ensure customers have what they need before concluding each interaction.
- Collaborate with colleagues to support customers and the team.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
