Retail Merchandising Support Associate, Roseville Galleria - Part Time

Macy's•Roseville, CA

3d•$17 - $21•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and current. You also serve as a welcoming presence, greeting customers and offering assistance. Working with colleagues across departments, you support shared goals, sales, and a positive culture of hospitality. Daily work includes preparing and organizing the sales floor, supporting visual merchandising by updating mannequins and resetting floor layouts, and aligning product presentation with company directives. You assist customers through welcoming conversation and thoughtful guidance, maintain the floor and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. You also share loyalty program benefits, help customers with their needs, and work with the team to restock and prepare the department for the next day. The role emphasizes collaboration, continuous improvement, and contributing to individual and store results.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to connect with customers, help the store achieve sales goals, and participate in sales-boosting events.
Ability to create a welcoming environment and foster meaningful conversations with customers and colleagues.
Ability to learn store products and provide guidance based on customers' wants, product features, and choices.
Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
Ability to use point-of-sale technology and digital tools.
Ability to work with colleagues at all levels and across departments.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Execute merchandise movement and placement strategies and support merchandise moves.
Enhance the sales floor's visual appeal by updating mannequins, resetting floor layouts, and following company presentation directives.
Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
Update pricing and promotional signage and replenish merchandise.
Greet customers, listen to their needs, provide assistance and product guidance, and create a welcoming shopping experience.
Support sales goals and sales-boosting events, including meeting daily sales goal challenges.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to facilitate transactions and enhance the shopping experience.
Collaborate across departments to support sales, customers, and store results.
Restock and reorganize the department and prepare the space for the next day.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice