Retail Merchandising Support Associate, Roseville Galleria - Part Time

Macy's•Roseville, CA

3d•Onsite

About The Position

The Retail Merchandising Support Associate, also known as a Merchandising or Front of House Colleague, helps deliver a seamless and welcoming in-store experience. The role supports merchandise movement and placement, visual presentation, organized and shoppable displays, and accurate pricing and promotional signage. The colleague also greets customers, listens to their needs, offers product assistance, and works with colleagues across departments to support sales and customer service. Daily work includes preparing and recovering the sales floor and fitting rooms; updating mannequins and floor layouts; replenishing merchandise; completing merchandise moves; and keeping signs and pricing current. Colleagues use point-of-sale technology and digital tools, share loyalty program benefits, and may open credit accounts. They help meet sales goals, support sales-boosting events, and collaborate to reorganize and restock the department for the next business day. The position is part-time, and schedules include weekend shifts. Hours depend on business needs and colleague availability.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create customer connections, contribute to sales goals, and participate in sales-boosting events.
Ability to create a welcoming environment and foster friendly conversations with customers and colleagues.
Ability to learn about store products and provide guidance based on customers’ preferences and product features.
Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
Ability to use point-of-sale technology and digital tools.
Ability to work with colleagues at all levels and across departments.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Execute merchandise movement and placement strategies.
Support visual merchandising by updating mannequins and resetting floor layouts in line with company directives.
Keep sales-floor displays organized, appealing, and shoppable.
Maintain and recover the sales floor and fitting rooms.
Update pricing and promotional signage and replenish merchandise.
Greet customers, listen to their needs, and provide assistance and product guidance.
Use point-of-sale technology and digital tools to support transactions and the shopping experience.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Work toward daily sales goals and participate in sales-boosting events.
Collaborate with colleagues across departments to support sales and customer experience.
Reorganize departments, restock merchandise, and prepare the sales floor for the next day.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice