Retail Sales Associate at Fairfield
About The Position
The Retail Sales Associate provides excellent customer service as a first point of contact with retail customers and maintains the sales floor to ensure an enjoyable and safe shopping experience. The associate partners with team members in a fast-paced environment to prepare merchandise for sale and display, and provides operational support to the management team. This position has no supervisory responsibilities. The role requires a flexible schedule supporting store opening, production, and closing operations, including weekends and holidays. It also involves working in a non-climate-controlled environment and performing physical activities such as standing, walking, bending, and lifting. The listed pay rate is $13.00 per hour.
Requirements
- Ability to work a flexible schedule in support of store opening, production, and closing operations.
- Ability to communicate effectively in English with customers and associates.
- Excellent verbal communication skills.
- Excellent active listening skills.
- Excellent sales and customer service skills.
- Ability to anticipate customers’ needs.
- Ability to process information and merchandise using a computer system and POS register system, and to use a calculator.
- Basic math and cash-handling skills, including counting change, providing correct change, and maintaining an accurate register, with or without a calculator.
- Ability to work in a non-climate-controlled environment.
- Ability to sit, stand, walk, bend, stoop, kneel, and twist for up to 8 hours.
- Ability to lift up to 35 pounds frequently.
- Ability to talk, hear, and use hands and fingers to operate a computer and telephone.
- Close vision required for computer work.
- Regular, predictable attendance as business demands dictate.
Responsibilities
- Provide professional, friendly, and courteous service to customers inside and outside the store and over the phone.
- Process sales transactions accurately at the POS.
- Work a supervisor-set flexible schedule supporting store opening, production, and closing operations, including weekends and holidays.
- Maintain knowledge of merchandise and respond to customer questions courteously and promptly.
- Maintain dressing room standards.
- Maintain sales floor presentation and inform management when products need to be added or removed.
- Keep the register area orderly and clean.
- Execute store security procedures.
- Communicate store messages using the paging system.
- Perform housekeeping as needed, including sweeping, mopping, vacuuming, wiping shelves, and dusting restrooms and dressing rooms.
- Assist donors and customers outside retail locations, greet donors, receive donations, and provide donation receipts.
- Communicate the organization’s mission and vision to donors and customers when requesting monetary donations at the POS.
- Perform other duties as assigned.
Benefits
- Internal employees may earn a $300 referral bonus for referring a candidate who is hired and completes 90 days of employment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
