About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain inventory, assist with product selection, provide automotive advice, support sales, and help maintain store operations. The Retail Sales Associate delivers customer service, recommends products and services, and contributes to a positive, knowledgeable retail environment. The role also includes using diagnostic tools to read codes from customer vehicles and recommend solutions.

Requirements

  • Must be at least 16 years old.
  • Ability to lift, load, and deliver merchandise.
  • Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • Basic knowledge of automotive parts.
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow point-of-sale procedures and loss prevention policies, and support proper financial management and smooth store operations.
  • Follow structured processes to complete assigned tasks efficiently and comply with company safety policies, including use of personal protective equipment (PPE).
  • Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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