Retail Sales Associate, Penn Square Mall - Full Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and use product knowledge and a personal approach to build trust, meet sales targets, and inspire loyalty. The role includes engaging customers on the sales floor and in fitting rooms, sharing Loyalty program benefits, and helping maintain a clean, organized, inviting, and shoppable space. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They collaborate with teammates, work toward individual and store results, and continually learn and improve.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Engage customers with warm, personal service and understand their needs.
- Recommend products and services using product knowledge and personalized selling.
- Work toward sales goals and drive results through customer engagement and effective selling behaviors.
- Build customer relationships and encourage loyalty.
- Share the benefits of the Loyalty program and ensure customers have what they need before they leave.
- Help keep the sales floor and fitting rooms clean, organized, and shoppable.
- Recover sales areas, update signs and pricing, and support merchandise moves.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Collaborate with and support teammates to serve customers and communities.
- Use register and handheld equipment to process customer transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
