Seasonal Retail Sales Associate, Penn Square Mall
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with appropriate products and services, and work toward sales goals through customer engagement and effective selling behaviors. The role focuses on building trust and customer loyalty, while helping maintain a clean, organized, inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers, build friendly relationships, and maintain a shoppable space by merchandising new receipts, processing damages, testers and merchandise for vendor returns, updating signs and pricing, and supporting merchandise moves. They also share loyalty program benefits, ensure customers have what they need, and provide a courteous closing to each interaction. Teamwork, continuous learning, and achieving individual and store results are emphasized. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort with meeting daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, adaptability to changing priorities, ability to work independently, and ability to work well with a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
- Welcome customers and build friendly, personal relationships through attentive engagement.
- Understand customers’ needs and offer personalized product and service recommendations.
- Work toward daily sales goals and contribute to individual and store results.
- Maintain a clean, organized, and shoppable sales floor.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing.
- Share loyalty program benefits and ensure customers have what they need.
- Provide a sincere, courteous close to customer interactions.
- Collaborate with and support teammates.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
