Retail Sales Associate (In-Store Sales and Customer Service)

AAA Mid-Atlantic • Norman, OK

10d • $15 - $19 • Onsite

About The Position

The Retail Sales Associate delivers value to AAA members while supporting overall sales performance. The role promotes and recommends AAA memberships, insurance referrals, and financial products; assists customers with travel planning; manages Roadside Assistance calls; and helps with cashiering, tag and title services, and ID services as needed. The position is based at 2520 W. Main St, Norman, OK 73069. The schedule is Monday through Friday, 8:00 AM to 6:00 PM, and Saturday, 8:00 AM to 5:00 PM, for a 37.5-hour work week, with no late nights or Sundays. Hourly pay is $14.73 to $18.84, adjusted based on experience, geographic location, and other job-related factors. There is also an average monthly incentive opportunity of $162 to $389 based on individual performance.

Requirements

• High school diploma or equivalent.
• Strong communication skills, including the ability to build trust and clearly explain value.
• Comfort navigating multiple systems in a fast-paced environment.
• Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state and/or vendor-specific screenings.
• Ability to obtain any necessary Membership license or other license required to perform the essential functions of the position.

Nice To Haves

• Previous sales experience.
• Basic geography knowledge.
• Notary Public designation, or willingness to obtain it within six months of employment.

Responsibilities

• Consistently promote and recommend AAA memberships, insurance referrals, and financial products.
• Assist customers with travel planning, including hotels, car rentals, and vacation packages.
• Manage and respond to Roadside Assistance calls continuously throughout the day.
• Help with cashiering, tag and title services, and ID services as needed.

Benefits

• Medical, dental, and vision plan options.
• Up to two weeks of paid parental leave.
• 401(k) plan with company match up to 7%.
• More than two weeks of PTO within the first year; up to three weeks accrued in the first year.
• Paid company holidays.
• Company-provided volunteer opportunities and one volunteer day per year.
• Free AAA Membership.
• Continual learning reimbursement up to $5,250 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED