Seasonal Retail Sales Associate, Brandon
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and work toward sales goals through customer engagement and effective selling behaviors. The role centers on customer service and relationship building, rather than serving only as a cashier. You help keep the sales floor clean, organized, and inviting. At the start of the day, you review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and prepare to assist customers. During the day, you welcome customers, build rapport, maintain merchandise presentation, process damages and vendor returns, update signs and pricing, and support merchandise moves. You also share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Willingness to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and provide personalized recommendations based on their needs.
- Build customer relationships through friendly, attentive conversations and genuine hospitality.
- Work toward daily sales goals using customer engagement and effective selling behaviors.
- Learn about sales goals, new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts and maintain a shoppable space.
- Process damages, testers, and selected merchandise to return to vendors.
- Update signs and pricing and support merchandise moves.
- Share loyalty program benefits and finish customer interactions with a sincere thank-you.
- Collaborate with colleagues to support customers, the team, and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
