Retail Sales Associate (AM)

The Salvation Army Central Territory • Zion, IL

6d • Onsite

About The Position

The Retail Sales Associate supports The Salvation Army Thrift Store by providing a welcoming shopping experience for customers and donors. The role combines customer service and retail operations, helping transform donations into resources that support the organization’s community programs. Comprehensive training on the Point of Sale (POS) system is provided, with expected proficiency within three months; ongoing professional development opportunities are also available.

This is a part-time position of up to 28 hours per week in Zion. Available shifts are 10:00 a.m.–3:00 p.m. or 12:00 p.m.–5:00 p.m.; hours may vary and include Saturday.

Requirements

• High school diploma or currently pursuing one.
• Strong English communication skills for interactions with customers and team members.
• Basic computer skills and ability to learn new systems.
• Ability to work a flexible schedule.
• Professional appearance and adherence to the dress code.
• Reliable and team-oriented mindset.
• Ability to stand for extended periods and move throughout the store.
• Physical ability to handle merchandise and maintain the store’s appearance.

Responsibilities

• Greet customers, offer assistance, and provide exceptional customer service.
• Process sales transactions accurately using the POS system, including opening, closing, and balancing.
• Clean, organize, and restock the store to maintain its appearance.
• Process and display new merchandise to help meet daily production goals.
• Contribute to a positive shopping environment.
• Support accurate and efficient transactions, positive customer feedback, an organized store, production and sales goals, team collaboration, and reliable attendance.

Benefits

• 403(b) retirement savings plan with immediate eligibility.
• Voluntary life insurance options.
• Paid time off, prorated for part-time employees.
• Vacation days; accrual begins after the first month, with eligibility after 90 days.
• Personal days, with eligibility after 90 days.
• Sick days with discretionary days.
• Paid holidays with immediate eligibility.
• Ongoing professional development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED