Retail Sales Associate, Rosedale Center - Full Time

Macy's•Roseville, MN

1d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and use product knowledge and customer engagement to achieve sales goals and build loyalty. The role includes helping maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms. At the start of the day, colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and prepare the sales floor. During the day, they welcome customers, build personal relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves as needed. They share Loyalty program benefits, ensure customers have what they need, and thank them for shopping. Colleagues also support one another through honest, caring collaboration and work to improve individual and store results. This is a full-time position, typically scheduled for 30 or more hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability. The position requires availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

Flexible availability for days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personal conversations that build customer relationships.
Understand customers’ needs and offer personalized product and service recommendations.
Use product knowledge, customer engagement, and smart selling behaviors to achieve daily sales goals and targets.
Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
Maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms, including recovering the floor and fitting rooms.
Update signs and pricing and support merchandise moves as needed.
Share Loyalty program benefits, ensure customers have what they need, and thank them for shopping.
Collaborate with and support teammates to serve customers and communities and achieve individual and store results.
Use electronic devices and process register transactions as needed.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice