Retail Sales Associate - Part Time

Curaleaf•Gainesville, FL

2d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to serve as a customer-facing representative and product resource in its Gainesville, Florida store. The associate helps customers explore cannabis products, provides personalized recommendations, and delivers a welcoming, informative, inclusive, and engaging shopping experience. This role suits someone who enjoys working with people and can operate effectively in a fast-paced, compliance-driven retail environment. The position involves customer service and sales, store opening and closing, cash handling, ID checks, transaction processing, inventory support, order fulfillment, and maintaining store cleanliness and organization. Associates work with their team to meet sales goals, communicate current promotions and product updates, and support overall store operations. The role requires flexibility for varied shifts, including evenings, weekends, holidays, and occasional overnights. The stated availability is 15–20 hours, with weekend availability strongly preferred. The hourly pay rate is $15. The work may involve exposure to dust, pollen, and plant pathogens, as well as working in confined spaces and in a high-stress, changing environment. Physical duties include extended periods of standing and walking, and lifting up to 25 pounds regularly and up to 50 pounds occasionally.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation and conflict resolution skills, with a calm, solution-oriented approach under pressure.
Basic math and computer application proficiency to support transactions and reporting.
Positive, proactive approach to resolving customer issues and supporting a good guest experience.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Ability to meet the physical demands of the role, including extended standing and walking, specified lifting, and close vision.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner and provide an exceptional customer experience.
Build genuine customer connections, ask thoughtful questions, and offer personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work collaboratively to maintain a respectful, inclusive, and upbeat team atmosphere.
Help open and close the store, handle cash, and follow store procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory activities, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, customer trust, and product knowledge.
Highlight deals and complementary products at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.