About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring a Retail Sales Associate to help customers find solutions among AT&T products and services. The associate engages with customers, explains available products and services, and guides them through the buying process in a collaborative, energetic retail environment. The role offers ongoing paid training, opportunities for advancement, and commission and bonus incentives tied to performance. The position involves meeting sales goals and AT&T performance standards, delivering outstanding customer service, developing sales skills, maintaining a clean and welcoming store, collaborating with teammates, and participating in marketing activities. The role may also lead to opportunities on the management team.

Requirements

  • Experience in a retail or customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Highly effective communication and interpersonal skills.
  • At least 18 years of age and legally able to work in the United States.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual ability; preferred, though it may not be required depending on location.
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Help customers make buying decisions by delivering outstanding customer service.
  • Train and develop sales skills, with the goal of becoming a top-performing Retail Sales Associate and potentially advancing to the management team.
  • Maintain a fun, clean, and exciting work environment for customers and team members.
  • Work as a team member to exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.
  • Engage customers, educate them about available AT&T products and services, and guide them through the buying process.

Benefits

  • Strong base pay with commission and bonus opportunities.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for achieving key AT&T initiatives.
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