Retail Sales Associate - Womens Shoes, Arrowhead Towne Center - Full Time

Macy's • Glendale, AZ

1d • Onsite

About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, provide personalized recommendations, share product and service information, and build trust and loyalty while working toward sales goals. The role includes helping customers on the sales floor and in fitting rooms, and maintaining a clean, organized, inviting, and shoppable space. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and collaborate with teammates to serve customers. Full-time colleagues are typically scheduled for 30 or more hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Comfort using electronic devices and technology for job functions.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, and climb ladders.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Welcome and engage customers in friendly, personal conversations and build customer relationships.
• Understand customer needs and provide personalized product and service recommendations.
• Meet daily sales goals and acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Learn about new arrivals, top-selling items, trends, and promotions to engage, educate, and sell confidently.
• Keep the sales floor and fitting rooms clean, organized, and ready for customers by recovering merchandise and supporting merchandise moves.
• Update signs and pricing as needed.
• Complete register transactions and help ensure customers have what they need, ending interactions with a sincere thank-you.
• Collaborate with and support colleagues to deliver individual and store results.
• Maintain regular, dependable attendance and punctuality.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed