Retail Sales Associate, Henderson Galleria at Sunset - Full Time

Macy's•Henderson, NV

2d•$15 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through customer engagement, product knowledge, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the shopping space clean, organized, and inviting. The role involves preparing for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and ensuring the sales floor is ready for customers. You welcome customers and build relationships through friendly, personal conversations. During the day, you maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits and provide a courteous closing to each interaction. Colleagues support one another and work collaboratively to improve individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. Physical requirements include talking, lifting, frequent movement, standing, reaching, and using computers and other technology to perform job functions.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move frequently, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and to process register transactions.

Responsibilities

Understand customers’ needs and provide personalized product and service recommendations.
Engage customers with genuine hospitality, build relationships, and encourage customer loyalty.
Work toward sales goals using customer engagement and effective selling behaviors.
Review sales goals and stay informed about new arrivals, popular products, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, and shoppable; recover merchandise as needed.
Update signs and pricing and support merchandise moves.
Share loyalty program benefits, ensure customers have what they need, and thank them for their business.
Collaborate with and support colleagues to serve customers and achieve individual and store results.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice