Retail Sales Associate Spanish Bilingual

Verizon•Hilliard, OH
•Onsite

About The Position

As a full-time, onsite Verizon Retail Sales Associate, you will work with a team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand their needs, recommend solutions, and complete sales. The role also includes ongoing training and development in store operations, merchandising, and inventory, as well as opportunities to contact interested Verizon customers and engage with the community at Verizon-sponsored events. English and Spanish fluency are required. The listed starting base pay rate is $16.59 per hour. Compensation may vary by geography, hours worked, and performance, and includes commission potential. Eligible bilingual employees in eligible locations may receive an additional $3,000 annually after passing a language assessment.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales through technology knowledge and customer service.
  • Build customer connections and identify customer needs by asking appropriate questions.
  • Recommend products and solutions that address customer needs and provide a complete sales solution.
  • Close sales using clear, effective communication and intuitive technology solutions.
  • Develop skills through ongoing training and work in merchandising and inventory operations.
  • Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events to build a loyal customer base.

Benefits

  • Medical, dental, and vision insurance.
  • Eligible bilingual speakers in eligible locations may receive an additional $3,000 annually after passing a language assessment.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs, which have included travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 days of vacation per year, with vacation time increasing with additional service.
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