Retail Sales Associate, Pasadena Plaza on Lake Avenue - Full Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and personal attention, you help create memorable visits, build trust and loyalty, and achieve sales goals. The role also involves maintaining a clean, organized, inviting, and shoppable sales floor and fitting rooms. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and willingness to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to stand for at least two consecutive hours and perform the physical requirements of the position, including lifting at least 25 pounds, constant moving, reaching, stooping, kneeling, crouching, and climbing ladders.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Welcome customers and build friendly, personal relationships through attentive engagement.
- Understand customers’ needs and recommend relevant products and services.
- Work toward daily sales goals and use effective selling behaviors to achieve individual and store results.
- Learn about new arrivals, top-selling items, trends, and promotions to engage, educate, and sell confidently.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely.
- Collaborate with and support colleagues to serve customers and communities.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
