Retail Sales Associate

Verizon • Toms River, NJ

19d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating retail sales, delivering exceptional customer service, identifying customer needs, recommending complete technology solutions, and closing sales. Associates also develop their skills through ongoing training and may take on operational tasks involving merchandising and inventory. The role can include contacting interested Verizon customers by phone or text and participating in Verizon-sponsored events outside the store to build a customer base.

The position offers a base pay rate of $18.27 per hour for the location listed in the requisition, plus commission-based compensation. The posting also describes a general base-pay range of $16.00 to $21.00 per hour, with commissions depending on sales performance and compensation varying by geography and hours worked. Scheduled weekly hours are 40. Employees work evenings, weekends, and holidays as needed, and may be able to pick up additional shifts during peak periods. Schedules are provided four weeks in advance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying technology knowledge and customer service skills.
• Build connections with customers, ask questions, and identify their needs.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
• Potentially contact current Verizon customers who are interested in Verizon products and services by phone or text.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs, which have previously awarded top performers travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED