Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) at its EZPawn store in Oklahoma City, Oklahoma. The role provides a structured career path in a fast-paced retail environment, beginning with a five-week paid training program. Upon completion, trainees receive a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue into the Pawnbroker Certification Program for an additional $1 per hour and may pursue advancement to Lead Pawnbroker (Shift Leader) or Assistant Manager, which includes a six-month training program. In this customer-facing role, you will assist customers with sales and pawn transactions involving items such as jewelry, electronics, and musical instruments. You will help create a friendly, courteous, and respectful store environment, handle sales, loans, and extensions, and perform store opening and closing duties. The stated pay range is $13.50 to $14.50 per hour, based on experience, with monthly uncapped bonus potential based on store and individual performance.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Self-motivation, a positive and outgoing personality, and a strong work ethic.
- Must be able to pass a criminal background check and drug test after a conditional offer.
Nice To Haves
- Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Greet and interact with customers in person and by phone, providing excellent customer service.
- Assist customers with sales and reach mutually satisfying agreements regarding pawn items.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Adhere to company policies, procedures, and regulations.
Benefits
- Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
- Competitive wages.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Five-week paid training program with a raise and promotion upon completion.
- Pawnbroker Certification Program offering an additional $1 per hour.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
