Retail Sales Associate

EZCORP • Odessa, TX

12d • $13 - $15 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store in Odessa, Texas. The role provides a structured career path in a fast-paced retail environment, beginning with a five-week paid training program. Successful completion includes a $0.50-per-hour raise and promotion to Pawnbroker. Employees may pursue Pawnbroker Certification for an additional $1 per hour, advance to Lead Pawnbroker (Shift Leader), or apply for Assistant Manager, which includes a six-month training program.

The position involves daily customer interaction, helping with sales and reaching mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. Team members help maintain a friendly, courteous, and respectful customer environment. Pay is based on experience, with the posting listing a range of $12.50–$15.00 per hour and monthly uncapped bonus potential based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivated, with a positive and outgoing personality and a strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet and interact with customers in person and by phone, providing excellent customer service.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential paid on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED