Retail Sales Associate

The Salvation Army USA Central Territory • Cherry Valley, IL

12d • Onsite

About The Position

At The Salvation Army Thrift Store, the Retail Sales Associate helps turn donations into funding for programs that support people in the community. The associate provides customer service, keeps the store organized, and helps create a welcoming shopping experience for customers and donors. The position is part-time, scheduled for 24 hours per week, including evenings, weekends, and holidays as scheduled. Paid training is provided on register and store procedures, with ongoing coaching and support from store leadership and opportunities to build retail and customer service skills.

Requirements

• Ability to provide friendly customer service.
• Reliable attendance and punctuality.
• Basic communication and teamwork skills.
• Basic math and computer skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Ability to stand and walk for most of the shift.
• Ability to bend, reach, and lift or move merchandise throughout the day.
• High school diploma or currently pursuing.

Nice To Haves

• Previous retail, cashier, customer service, or thrift store experience.
• Experience using a point of sale system.

Responsibilities

• Greet customers and provide friendly, helpful service.
• Operate the register and process sales transactions accurately.
• Help open, close, and balance the register as assigned.
• Restock merchandise and keep displays neat and easy to shop.
• Help sort, prepare, and move merchandise to the sales floor.
• Keep the store clean, safe, and organized.
• Work with team members to support daily sales and production goals.

Benefits

• Paid vacation, sick time, and holidays, prorated by scheduled hours.
• Optional voluntary life insurance.
• 403(b) retirement savings plan.
• Access to additional voluntary benefit options.
• Employer-funded pension plan for eligible employees.
• Employee discount.
• Employee Assistance Program.
• Paid training.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED