Retail Sales Associate Spanish Bilingual
About The Position
As a full-time, onsite Verizon Retail Sales Associate, you will work in a retail store to drive sales and provide exceptional customer service. You will learn about customers’ needs, build connections, recommend products and solutions, and close sales by explaining technology in a simple and intuitive way. You will also receive ongoing training in store operations, merchandising, and inventory. The role may include contacting interested Verizon customers by phone or text and engaging with the community at off-site Verizon-sponsored events. The position requires fluent English and Spanish. The role offers a base pay rate of $19.71 per hour for the location listed, with commission-based compensation and potential additional annual pay for eligible bilingual employees who pass a language assessment. Compensation varies by geography, hours worked, and performance. Employees work 40 scheduled hours per week and must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance. They may also pick up additional shifts during peak periods.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Fluency in English and Spanish.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Identify customers’ needs by building connections and asking questions.
- Recommend products and solutions that provide customers with a complete sales solution.
- Close sales by communicating effectively and providing simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to grow a customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave: eight weeks for eligible new parents, with up to 16 weeks for new moms when combined with short-term disability.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Additional discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits and compensation section.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
- New hires receive up to 15 vacation days per year, increasing with additional service.
- Eligible bilingual speakers in designated locations may receive an extra $3,000 annually after passing a language assessment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
