Retail Sales Associate

EZCORP • Portland, OR

4d • $18 - $18 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for USA Pawn & Jewelry in Portland, Oregon. This customer-facing role provides a friendly, courteous, and respectful store environment while helping customers with sales and reaching mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. The role offers a career path that begins with a five-week paid trainee program, followed by opportunities to pursue Pawnbroker certification, advance to Lead Pawnbroker (Shift Leader), and apply for Assistant Manager after a six-month training program. Pay is based on experience, with an advertised range of $17.80–$18.00 per hour.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivated, positive, and outgoing personality with a strong work ethic.
• Pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet and interact with customers in person and by phone, providing excellent customer service.
• Help customers with sales and negotiate mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential paid on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED