Retail Sales Associate Spanish Bilingual

Verizon • Oswego, IL

2d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, provide exceptional customer service, and help customers find technology products and solutions that meet their needs. You will build customer connections, recommend complete sales solutions, and close sales using effective communication. The role also includes ongoing training and development in store operations, merchandising, and inventory; contacting interested current Verizon customers by phone or text; and participating in Verizon-sponsored events outside the store to build customer relationships. This is an onsite, worksite-based position with 40 scheduled weekly hours. The position requires fluency in English and Spanish and willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance. Associates may also pick up additional shifts, typically during summer, November through December, and peak vacation periods. Compensation is commission-based, with a stated base pay range of $16.00 to $21.00 per hour and commissions tied to sales performance. For the listed Illinois location(s), the starting base pay rate is $18.27 per hour.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Fluency in English and Spanish.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service skills.
• Learn customers’ needs by building connections and asking questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers through outbound calls and text messages.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, with additional vacation accruing with service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED