Retail Sales Associate, Key Holder
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing a retail experience that stands out. The associate helps guests find apparel suited to their needs, preferences, and lifestyles, and supports the development of a customer-focused sales team through coaching and training. DXL notes that its stores are free-standing, close at 7 p.m., and offer quarterly bonuses to the entire team. The company is committed to developing employees and promoting from within, and to providing equal employment opportunities in a diverse, equitable, and inclusive workplace.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience resolving problems and complaints.
- Ability to lift up to 10 pounds and move up to 50 pounds.
Nice To Haves
- A college or university degree is helpful but not required.
Responsibilities
- Welcome each guest and spend quality time learning about their needs, preferences, and lifestyle by asking questions.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses for the entire team.
- Employee development and opportunities for promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
