About The Position

The Fragrance Assistant provides professional customer service by selling and demonstrating fragrances and related items, while contributing to department success by meeting personal sales goals. The role also includes fulfillment and other duties as needed. Colleagues help customers across digital and in-store shopping experiences, maintain merchandise presentation and inventory, and follow safety, hygiene, asset protection, and shortage-control procedures. The position requires a flexible retail schedule and the physical ability to perform extended standing, lifting, reaching, and other listed tasks.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of related experience.
  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.
  • Ability to meet the listed physical requirements, including standing for at least two consecutive hours and lifting at least 50 pounds.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Sell and demonstrate fragrances and related items, including explaining and demonstrating products through actual application.
  • Achieve personal sales goals and attend product training classes, seminars, and pre-selling drives.
  • Provide exceptional service to digital and in-store customers, proactively assist customers using devices, and make appropriate partnerships when needed.
  • Use POS and MPOS systems, including Search and Send, My Client, and the More@ Macy’s tablet app.
  • Support fulfillment and perform other duties as necessary.
  • Maintain proper presentation, organization, storage, and replenishment of stock.
  • Process new receipts, damages, testers, and return-to-vendor items in a timely manner.
  • Keep the work area free from hazards and work safely.
  • Follow asset protection, inventory control, compliance, hygiene, and shortage-prevention procedures.
  • Maintain dependable attendance and punctuality.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service