Seasonal Fulfillment and Receiving Support Associate, Carlsbad Plaza Camino Real

Macy's • Carlsbad, CA

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You receive and organize merchandise, tag items, maintain the stockroom, pick and pack orders, retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time. You also interact with customers by greeting them warmly, listening, resolving issues, and delivering orders with care. The position supports the sales floor by recovering floor and fitting-room areas, updating signs and pricing, restocking merchandise, and assisting with merchandise moves. Colleagues collaborate to maintain operational excellence, meet sales goals, and create helpful, welcoming customer experiences. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability and interest in meeting daily sales goals.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
• Ability to work independently and as part of a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, organize, and maintain merchandise and stockroom inventory.
• Pick, pack, and retrieve orders from back-of-house storage, and deliver orders curbside.
• Monitor alerts and complete Buy Online Pickup In-Store (BOPS) orders on time.
• Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
• Recover sales-floor and fitting-room areas, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits, help customers complete their purchases, and thank them sincerely.
• Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
• Work collaboratively with colleagues to support store operations and achieve sales and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed