Seasonal Retail Sales Associate, Carlsbad Plaza Camino Real
About The Position
As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about each customer’s needs, offer personalized recommendations, and connect customers with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and attentive service to build trust and loyalty, and work toward selling goals. You also help maintain a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they build customer relationships through friendly, personal conversations; merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The role also emphasizes teamwork, ongoing learning, and achieving individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to use electronic devices.
Responsibilities
- Provide hospitable, personalized customer service and product recommendations on the sales floor and in fitting rooms.
- Engage customers, build relationships and loyalty, and work toward daily sales goals and targets.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Help keep the sales floor clean, organized, and prepared for customers.
- Merchandise new receipts and maintain a shoppable space.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits and ensure customers have what they need before ending each interaction.
- Collaborate with colleagues and continue learning to support individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
