Retail Selling Support Associate - Womens Clothing, Carlsbad Plaza Camino Real - Part Time

Macy's•Carlsbad, CA

22h•$18 - $22

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style through genuine, engaging conversations, product knowledge, trend awareness, and hospitality. You circulate the sales floor to understand customer needs, promote loyalty programs, and guide customers through their shopping journey. You also maintain merchandise standards, support fitting-room and sales-floor upkeep, and assist with fulfillment to keep the department polished and shop-ready. The role emphasizes customer service, selling, teamwork, achieving sales goals, and creating an inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. During the day, they engage customers, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, and share loyalty program benefits. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and colleague availability. Schedules include weekend shifts. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Ability and willingness to acquire new customers by opening credit accounts and sharing loyalty benefits.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities; ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome and engage customers, learn about their needs, and build customer relationships through personal conversations.
Use product knowledge and awareness of trends, new arrivals, promotions, and top-selling items to educate customers and support sales.
Work toward daily sales goals and help acquire new customers by opening credit accounts and sharing loyalty benefits.
Maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms by recovering merchandise and supporting upkeep.
Update signs and pricing and assist with merchandise moves and fulfillment as needed.
Help ensure customers have what they need and provide a sincere, courteous conclusion to their shopping experience.
Collaborate with colleagues with honesty, care, and teamwork to support customers and store results.
Use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Competitive pay and benefits