Seasonal Retail Sales and Recovery Associate, Pentagon City
About The Position
As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You foster a warm environment for customers while supporting your team in achieving sales goals through consistent, high-quality service. Colleagues prepare for the day by making sure the sales floor is clean and organized, reviewing goals, new arrivals, top sellers, and promotions, and staying ready to help customers. On the floor, they welcome customers and create friendly, personal conversations. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, thank them, and collaborate with colleagues to serve customers and communities. They work to improve, take pride in their work, achieve sales goals, and learn from others to deliver individual and store results. The role requires flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality. Full-time colleagues are typically scheduled 30 or more hours per week; part-time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be able to use electronic devices.
- Meet the physical requirements of the role, including talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Stand for at least two consecutive hours and lift at least 25 pounds.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Maintain clean, organized, customer-ready sales floors and merchandise displays.
- Tidy and recover fitting rooms and the sales floor throughout the day.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations that encourage them to return.
- Update signs and pricing and support needed merchandise moves.
- Share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you.
- Support coworkers through honest, caring collaboration.
- Work toward sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
