Seasonal Retail Sales and Recovery Associate, Short Hills

Macy's•Short Hills, NJ
•$17 - $21

About The Position

As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You foster a warm environment that encourages customers to return and support your team in achieving sales goals through consistent, high-quality service. Colleagues prepare the sales floor for customers, stay informed about goals, new arrivals, top sellers, and promotions, and engage customers with a warm welcome and personal conversation. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and collaborate with teammates to serve customers and communities. They take pride in their work, pursue improvement, and contribute to individual and store results. The position requires flexible availability for days, evenings, weekends, and holidays, along with regular, dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week; hours depend on business needs and colleague availability.

Requirements

  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Have flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
  • Be comfortable handling electronic devices.
  • Meet physical requirements including talking, lifting, constant moving, standing, and reaching; standing for at least two consecutive hours; lifting at least 25 pounds; stooping, kneeling, crouching, and climbing ladders; and reaching above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Create a welcoming shopping experience through friendly, attentive customer service.
  • Keep the store clean, organized, visually engaging, and customer-ready.
  • Maintain merchandise displays and tidy fitting rooms.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Welcome customers and create friendly, personal conversations.
  • Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and thank customers sincerely.
  • Collaborate with colleagues and support the team in achieving sales goals and store results.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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