Retail Sales And Merchandising Associate

Opportunities to•Chicago, IL

About The Position

Micro Center is seeking a self-motivated, results-oriented Retail Sales and Merchandising Associate to help customers find technology solutions and deliver an outstanding shopping experience. The associate builds product expertise, makes personalized recommendations to drive sales, and keeps the department organized, stocked, and customer-ready in a fast-paced, high-volume retail environment. The role involves assisting customers with computer and electronics purchases, maintaining product knowledge through ongoing training, and supporting sales and store operations. The associate also maintains merchandise displays and department standards, participates in opening and closing procedures, and helps ensure customers receive professional service. The stated salary range is $17.00–$30.00.

Requirements

High school diploma or equivalent; one year of related customer service or other related experience is strongly preferred.
Sincere interest in helping customers select products that meet their needs.
Excellent communication and interpersonal skills.
Ability to multitask and adjust priorities.
Flexible availability, including early mornings, evenings, weekends, and holidays.
Ability to stand and walk throughout the sales floor for the duration of each shift.
Ability to independently operate retail equipment, including box cutters, totes, baker’s racks, flatbed carts, and hand trucks.
Ability to constantly lift or carry up to 10 lbs., frequently lift or carry up to 50 lbs., and occasionally lift or carry up to 100 lbs., and perform repetitive physical activity.

Nice To Haves

Passion for technology, including computers and electronics.
Commissioned sales experience is a definite plus.

Responsibilities

Assist customers with computer and electronics purchases while providing excellent customer service.
Maintain product knowledge and participate in ongoing sales, vendor, and product training.
Use solution selling in line with company direction and metrics.
Maintain a clean and organized department.
Process freight, restock merchandise, maintain displays, and help execute promotional signage and price changes.
Participate in opening and closing procedures and support store operations, including cycle counts, loss prevention awareness, and nightly store recovery.
Stay current on communications from customers, associates, and the Home Office.
Meet customer service standards and handle difficult customer situations courteously and professionally.
Perform additional assigned duties and responsibilities.