RETAIL SALES AND MERCHANDISING ASSOCIATE
About The Position
Micro Center is seeking a self-motivated, results-oriented Retail Sales and Merchandising Associate to help customers find technology solutions and provide an outstanding shopping experience in a high-volume retail store. The associate develops product expertise, makes personalized recommendations to drive sales, and keeps the department organized, stocked, and ready for customers. The role involves working with computer and electronics products in a fast-paced retail environment. The position is paid within a stated salary range of $17.00–$30.00. Associates receive product, vendor, and sales training and may be matched to a department based on their knowledge and skill level. The role also supports store operations through opening and closing procedures, inventory counts, loss prevention awareness, and nightly recovery.
Requirements
- High school diploma or equivalent.
- One year of related customer service or other related experience is strongly preferred.
- Interest in helping customers select products that meet their needs.
- Excellent communication and interpersonal skills.
- Ability to multitask and adjust priorities.
- Flexible availability, including early mornings, evenings, weekends, and holidays.
- Ability to stand and walk throughout the sales floor for the duration of each shift.
- Ability to independently operate retail equipment, including box cutters, totes, baker’s racks, flatbed carts, and hand trucks.
- Ability to constantly lift or carry up to 10 lbs., frequently lift or carry up to 50 lbs., and occasionally lift or carry up to 100 lbs.
- Ability to perform repetitive physical activity.
Nice To Haves
- Passion for technology, including computers and electronics.
- Commissioned sales experience is a definite plus.
Responsibilities
- Assist customers with computer and electronics purchases while providing excellent customer service.
- Maintain product knowledge and participate in ongoing sales, vendor, and product training.
- Use solution selling in accordance with company direction and metrics.
- Keep the department clean and maintained.
- Process freight, restock merchandise, maintain displays, and assist with promotional signage and price changes.
- Participate in opening and closing procedures and support store operations through cycle counts, loss prevention awareness, and nightly store recovery.
- Stay current on communications from customers, associates, and the Home Office.
- Meet customer service standards and handle difficult customer situations courteously and professionally.
- Perform additional duties and responsibilities as assigned.
Benefits
- Medical, dental, and vision coverage for regular full-time associates.
- Employee discount, including a Friends & Family Discount Program.
- Tuition reimbursement and education savings opportunities.
- Paid time off for regular associates.
- 401(k) retirement plan with company match.
- Vendor and company training.
- Career growth and advancement opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
