Retail Sales And Merchandising Associate

Opportunities to • Santa Clara, CA

2d • Onsite

About The Position

We are currently seeking a self-motivated, results-oriented RETAIL SALES AND MERCHANDISING ASSOCIATE. This role helps customers find the perfect technology solutions while delivering an outstanding shopping experience. You'll build your product expertise, drive sales through personalized recommendations, and keep the department organized, stocked, and customer-ready. If you enjoy working with people, love technology, and thrive in a fast-paced retail environment, this is the role for you. The pay range is $XX-XX with commission

Requirements

• High School diploma or equivalent with one year of related experience in a customer service or related role strongly preferred
• Passion for technology, including computers/electronics & commissioned sales experience is a definite plus (your knowledge and skill level will be matched to the department where you can best serve our customers)
• Sincere interest in helping customers select products that meet their needs
• Excellent communication & interpersonal skills combined with the ability to multi-task and adjust priorities
• Flexible availability, including early mornings, evenings, weekends, and holidays
• Ability to stand and walk throughout the sales floor for the duration of each shift
• Ability to independently operate retail equipment, including box cutters, totes, baker’s racks, flatbed carts, and hand trucks, to manage merchandise throughout the store
• Ability to constantly lift/carry up to 10 lbs., frequently lift/carry up to 50 lbs., and occasionally lift/carry up to 100 lbs., as well as the ability to perform repetitive physical activity

Responsibilities

• Assist customers with a variety of computer and electronics purchases in our high-volume big box retail store, while providing excellent customer service
• Maintain product knowledge and participate in continued sales, vendor and product training
• Execute solution selling based on company direction and metrics
• Maintain the department by ensuring a clean work area
• Perform merchandising activities such as processing freight, restocking merchandise, maintaining displays, and assisting in executing promotional signage and price changes
• Participate in open and close procedures and support store operations by performing cycle counts, maintaining loss prevention awareness, and nightly store recovery
• Stay current on all communications from customers, associates and Home Office
• Ensure that customer service standards are met and that difficult customer situations are handled courteously and professionally
• Perform additional duties and responsibilities as assigned

Benefits

• Medical, Dental & Vision Coverage for regular full-time associates
• Competitive Employee Discount , including our Friends & Family Discount Program
• Tuition Reimbursement and Education Savings Opportunities to support continuous learning
• Paid Time Off for regular associates to rest, recharge, and take care of what matters most
• 401(k) Retirement Plan with Company Match to help you plan for the future
• Industry-Leading Vendor and Company Training to build your skills and product expertise
• Clear Career Growth and Advancement Opportunities across the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED