Retail Sales Ambassador - Sportswear Ready to Wear, Spokane Valley - Full Time

Macy's • Spokane Valley, WA

1d • $17 - $23 • Onsite

About The Position

As a Retail Sales Ambassador, you drive sales by connecting with customers, sharing vendor product knowledge, recommending additional items, and building repeat clientele. You serve as an expert for the vendor, brand, or area you represent, communicate customer needs and shopping patterns to leadership and vendor partners, and execute strategic merchandising initiatives. The role focuses on delivering an exceptional customer experience, developing brand-specific clientele, and supporting sales growth through customer-facing events and effective merchandising.

Requirements

• At least one year of previous selling or retail experience.
• Ability to build relationships and convert customers into clients.
• Energetic and positive attitude.
• Vision and creativity.
• Ability to work independently and as part of a team, with excellent time-management skills.
• Ability to communicate and present information effectively to customers, peers, and all levels of management.
• Excellent verbal, written, and interpersonal communication skills, including the ability to collaborate across departments.
• Comfort with computers, mobile devices, and frequent use of radio-frequency equipment.
• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to lift at least 30 pounds; stand for at least two consecutive hours; and perform lifting, constant movement, reaching, stooping, kneeling, crouching, and ladder climbing.
• Color vision and frequent use of computers and other technology, including handheld equipment and cash registers, to perform job functions and process transactions.

Responsibilities

• Ensure the customer is the priority and provide an exceptional customer experience.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors, personal stylists, and the store leadership team.
• Keep the sales floor neat, clean, and properly signed for sales and markdowns.
• Create and implement practices to drive sales, turnover, and gross margin above the company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Plan, organize, and lead customer-facing vendor-sponsored events in partnership with the vendor community, meeting sales and participation goals.
• Use Macy’s point-of-sale systems and company devices to complete sales.
• Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed