Retail Receiving Support Associate, Stonebriar Centre - Flex

Macy's•Frisco, TX

7h•$15 - $20

About The Position

As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time. You also help keep the stockroom and sales floor running efficiently. The role includes customer interaction: greeting shoppers, listening and resolving issues, and carefully delivering curbside orders. You help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You also organize the stockroom, complete orders, and prepare the team for the next day. Teamwork, attention to detail, hospitality, and a commitment to operational excellence support customer satisfaction and store performance. Schedules depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week, and part-time colleagues for 12–24 hours per week. All schedules include weekend shifts. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to stand for at least two consecutive hours and lift at least 30 pounds.
Ability to talk, lift, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders, including reaching above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, organize, and restock merchandise; maintain an organized stockroom.
Pick, pack, and retrieve customer orders from back-of-house storage and deliver them curbside.
Monitor alerts and help ensure Buy Online Pickup In-Store orders are completed on time.
Greet customers, listen to their needs, resolve issues, and provide helpful service during store and curbside interactions.
Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
Complete orders and organize the stockroom at the end of the day to prepare for the next day.
Work collaboratively with colleagues to support store operations and customer service.
Work toward daily sales goals and contribute to individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice