Retail Receiving Support Associate - Overnight, Woodlands Mall - Flex

Macy's • The Woodlands, TX

3d • Onsite

About The Position

As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and help keep the stockroom and sales floor running efficiently. The role also includes greeting shoppers, resolving issues, and delivering curbside orders with care.

The position combines operational work with customer service and selling. Tasks include receiving and tagging merchandise, organizing the stockroom, fulfilling orders, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues collaborate with teammates, work toward sales goals, and help prepare the store for the next day.

Availability must be flexible, including days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities and work independently as well as with a team.
• Ability to stand for at least two consecutive hours; lift at least 30 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain inventory accuracy.
• Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, and help ensure they are ready on time.
• Deliver orders curbside and provide helpful customer interactions, including greeting shoppers and resolving issues.
• Maintain the stockroom and sales floor, including recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
• Collaborate with teammates, work toward sales goals, and organize the stockroom and complete orders to prepare for the next day.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed