Seasonal Retail Receiving Support Associate, Wheaton Plaza
About The Position
As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. The role includes receiving and organizing merchandise, tagging items, picking and packing orders, retrieving orders from back-of-house storage, and delivering orders curbside. You monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time and help keep the stockroom and sales floor running efficiently. The position also involves customer interactions, including warmly greeting shoppers, listening and resolving issues, and carefully delivering curbside orders. You help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You work collaboratively, contribute to sales goals, and help organize the stockroom and complete orders at the end of the day.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift at least 30 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Receive, tag, organize, and restock merchandise, and maintain inventory accuracy.
- Pick, pack, and retrieve customer orders from back-of-house storage, including monitoring alerts so Buy Online Pickup In-Store orders are ready on time.
- Deliver orders curbside and provide helpful customer service, including greeting customers, listening to concerns, and resolving issues.
- Maintain a shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, restocking, and supporting merchandise moves.
- Organize the stockroom, complete orders, and help prepare the team for the next day.
- Support store operations, sales goals, and customer satisfaction through teamwork and operational excellence.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
