Retail Project Coordinator

House-Hasson Hardware Company•Knoxville, TN

56d•Onsite

About The Position

The Retail Project Coordinator – Portfolio & Planning supports House-Hasson Hardware’s Retail Services business by coordinating projects involving stores, remodels, conversions, resets, and dealer opportunities. The role connects dealers, project managers, vendors, sales leaders, field teams, and internal departments, helping keep priorities clear and projects moving from initial planning through execution and closeout. The coordinator maintains visibility into project schedules, budgets, milestones, resources, risks, dependencies, and next steps across multiple projects. The role also prepares portfolio updates and dashboards, identifies potential roadblocks, improves project processes, and periodically travels to support field activities. As knowledge and capabilities develop, the coordinator takes ownership of defined workstreams, smaller projects, and dealer opportunities. This role offers exposure to retail project management, store planning, estimating, budgeting, dealer consulting, field execution, business development, and process improvement.

Requirements

Highly organized and proactive, with the ability to manage multiple projects, priorities, and deadlines while attending to details.
Strong project-management fundamentals, including experience with schedules, budgets, risks, issues, dependencies, changes, stakeholders, and project closeout.
Demonstrated ownership, initiative, follow-through, and ability to keep work moving without constant direction.
Strong communication and collaboration skills for coordinating across dealers, vendors, project managers, sales leaders, field teams, and internal departments.
Analytical and detail-oriented, with the ability to turn project information into clear priorities, identify potential roadblocks, and communicate relevant information to leadership.
Strong Microsoft Office and Excel skills, including the ability to organize, analyze, and present information.
Comfort working in a fast-moving environment where priorities can shift and many moving pieces must stay aligned.
Valid driver’s license and willingness to travel periodically for project and field activities.

Nice To Haves

Bachelor’s degree in business, project management, operations, retail management, finance, construction management, or a related field; equivalent relevant experience may be considered in place of a degree.
CAPM certification, PMP coursework, formal project-management training, or comparable practical experience.
Experience coordinating multiple concurrent projects or a project portfolio, particularly across schedules, resources, budgets, risks, and dependencies.
Experience with project and portfolio management platforms such as Smartsheet, Microsoft Project, Monday.com, Asana, Jira, Airtable, or similar tools.
Experience creating dashboards, status reports, leadership updates, portfolio summaries, or resource/capacity plans.
Experience with Power BI, Tableau, CRM, ERP, accounting, or other business-intelligence systems.
Background in project coordination, project management, program or portfolio coordination, retail operations, construction administration, sales operations, or a related field.
Experience working with vendors, customers/dealers, field teams, or cross-functional business partners.
Experience in retail, store development, construction, remodeling, or other project-based environments.

Responsibilities

Coordinate and track multiple retail projects, maintaining current information on schedules, budgets, milestones, resources, risks, dependencies, and next steps.
Support projects from initial planning through execution, billing, and closeout by managing documentation, action items, decisions, approvals, and follow-through.
Coordinate communication among project managers, field teams, vendors, delivery teams, dealers, sales leaders, and internal departments.
Manage the Retail Project Calendar, balancing priorities, resources, travel, deliveries, and schedules while identifying conflicts and capacity challenges.
Create dashboards, weekly portfolio updates, and leadership summaries covering project health, priorities, risks, resources, pipeline opportunities, and wins.
Identify scheduling conflicts, delivery risks, resource constraints, dependencies, and other issues early, and help drive solutions.
Improve project intake, planning, scheduling, execution, billing, reporting, and closeout through processes, workflows, dashboards, automation, and other improvements.
Travel periodically to support site visits, measurements, project kickoffs, store openings, conversions, remodels, resets, and other field activities.
Support the retail prospect pipeline through dealer research, site-visit preparation, proposals, presentations, and business-development follow-up.
Progressively lead defined project workstreams, smaller projects, and dealer opportunities as knowledge and capabilities develop.