Retail Production Associate
About The Position
The Retail Production Associate supports efficient store operations by sorting, tagging, pricing, and preparing donated Softline and Hardline merchandise for the sales floor. The role works under the direction of store management and focuses on consistent task completion and quality-first production in a quota-driven environment. The associate helps maintain an organized, clean, and safe production and backroom environment, supporting merchandise flow and store readiness throughout assigned shifts. The position contributes to Goodwill’s mission of Changing Lives through Education, Training, and Employment and its values of Teamwork, Respect, Uprightness, and Empowerment. The associate follows established production standards, pricing integrity requirements, company policies, safety guidelines, and operational procedures. The schedule is flexible and includes evenings, weekends, and holidays. Other duties may be assigned to support store operations.
Requirements
- Ability to follow established production processes, procedures, and safety guidelines consistently and with attention to detail.
- Ability to work accurately in a quota-driven environment while prioritizing quality.
- Strong attention to detail when sorting, pricing, and preparing merchandise.
- Ability to remain focused while performing repetitive tasks in a fast-paced environment.
- Ability to stand, walk, bend, lift, and move items as required in a production and retail setting.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Nice To Haves
- High school diploma or equivalent.
- Previous experience in retail, production, warehouse, or customer-facing roles.
- Experience in quota-driven or manufacturing-style production environments.
- Experience in fast-paced, high-volume environments with productivity expectations.
- Prior nonprofit or mission-based retail experience.
- Experience using pricing tools or POS systems, or handling transactions.
- Experience with task-based, repetitive work requiring consistency, accuracy, and quality control.
- Bilingual language skills.
Responsibilities
- Sort, tag, price, and prepare donated Softline and Hardline merchandise according to production and quality standards.
- Meet quota-driven productivity expectations while prioritizing quality and accuracy.
- Use approved pricing tools or point-of-sale (POS) systems to price merchandise accurately and consistently.
- Prepare merchandise to be shop-ready and compliant with established guidelines.
- Maintain cleanliness, organization, and safety in production and backroom areas.
- Complete assigned production tasks to support store readiness, sales, and inventory flow.
- Support opening and closing routines for production and backroom operations.
- Assist with moving and staging materials and coordinating merchandise flow between production, backroom, and sales floor areas as directed.
- Follow company policies, safety guidelines, operational procedures, pricing standards, and merchandise-handling procedures.
- Use proper lifting techniques and equipment and tools safely.
- Promptly report hazards, injuries, equipment concerns, and quality issues to store leadership.
- Work a flexible schedule that includes evenings, weekends, and holidays.
- Perform other duties as assigned to support store operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
