Retail Associate Production

Goodwill Of Central And Coastal Virginia•Norfolk, VA

About The Position

Contribute to Goodwill’s mission in a retail store by maximizing efficiency, store appearance, and customer and associate satisfaction. Process donations in a timely manner for placement on the sales floor. The role includes inspecting and sorting donated goods, preparing and displaying merchandise, meeting production standards, following store policies, and supporting customers and coworkers. No previous experience is required. The associate has no supervisory responsibilities and is not required to drive as part of the job.

Requirements

  • No previous experience is required.
  • High school diploma or GED preferred; a combination of education and work experience will be considered.
  • Ability to work as a team member in a fast-paced environment, handle multiple priorities, and learn new procedures.
  • Ability to communicate effectively with customers, peers, and management.
  • Ability to meet the physical requirements of the role, including lifting up to 50 pounds and frequent lifting or carrying of objects weighing up to 25 pounds.
  • Availability to work evenings and/or weekends as business needs dictate.
  • Must successfully pass a criminal background check.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Inspect donations and raw materials for quality and marketability according to the Retail Operations Manual.
  • Sort raw materials into categories for store use, salvage, or trash.
  • Stand and tag donated items according to Goodwill’s rotation system.
  • Prepare and hang sorted goods for the retail sales floor in accordance with productivity standards.
  • Produce the required number of items each day according to Goodwill’s minimum standards.
  • Follow uniform dress code standards.
  • Maintain an enthusiastic and positive attitude.
  • Work as a team member in a fast-paced environment, manage multiple priorities, and learn new procedures.
  • Be cross-trained in multiple production and customer service positions.
  • Follow asset protection controls and compliance procedures.
  • Communicate effectively with customers, peers, and management.
  • Adhere to the work schedule.
  • Meet the physical requirements of daily responsibilities.
  • Follow Goodwill safety rules and regulations.
  • Protect confidential information by following Goodwill’s privacy and security policies and procedures.
  • Pass a criminal background check.
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