Retail Production Associate
About The Position
The Retail Production Associate supports efficient store operations by preparing donated Softline and Hardline merchandise through sorting, tagging, pricing, and other production activities during assigned shifts. The role works in a quota-driven environment, meeting productivity expectations while prioritizing quality, accuracy, and safety. Under store management’s direction, the associate completes production and backroom tasks to ensure merchandise is processed efficiently and is ready for the sales floor. The position supports Goodwill’s mission of Changing Lives through Education, Training, and Employment and its values of Teamwork, Respect, Uprightness, and Empowerment.
Requirements
- High school diploma or equivalent preferred.
- Ability to follow established production processes, procedures, and safety guidelines consistently and with attention to detail.
- Ability to work accurately in a quota-driven environment where quality is the top priority.
- Strong attention to detail for sorting, pricing, and preparing merchandise.
- Ability to remain focused while performing repetitive production tasks in a fast-paced environment.
- Ability to stand, walk, bend, lift, and move items as required in a production and retail setting.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Nice To Haves
- Previous experience in retail, production, warehouse, or customer-facing roles.
- High school diploma or equivalent.
- Experience in quota-driven or manufacturing-style production environments.
- Experience in fast-paced, high-volume environments with productivity expectations.
- Prior nonprofit or mission-based retail experience.
- Experience using pricing tools, point-of-sale (POS) systems, or handling transactions.
- Experience with task-based, repetitive work requiring consistency, accuracy, and quality control.
- Bilingual language skills.
Responsibilities
- Prepare donated Softline and Hardline merchandise by accurately sorting, tagging, pricing, and processing it according to established standards.
- Meet quota-driven productivity expectations while maintaining quality as the top priority.
- Use approved pricing tools or point-of-sale (POS) systems to ensure accurate and consistent pricing.
- Prepare merchandise to be shop-ready, ensuring accuracy, presentation, and compliance with established guidelines.
- Maintain clean, organized, and safe production and backroom areas.
- Complete assigned production tasks to support store readiness, sales, and inventory flow throughout the shift.
- Support opening and closing routines related to production and backroom operations.
- Assist with material movement, staging, and coordination between production, backroom, and sales floor areas as directed by store leadership.
- Follow company policies, safety guidelines, operational procedures, production standards, pricing integrity, and merchandise-handling procedures.
- Use proper lifting techniques and equipment safely; promptly report hazards, injuries, equipment concerns, or quality issues to store leadership.
- Maintain a flexible schedule, including evenings, weekends, and holidays.
- Perform other duties as assigned to support overall store operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
