Retail Production Associate
About The Position
The Retail Production Associate supports efficient store operations by preparing donated Softline and Hardline merchandise through accurate sorting, pricing, and production activities during assigned shifts. The role works in a quota-driven environment while maintaining quality, accuracy, and safety and following established processes aligned with Goodwill’s mission of Changing Lives through Education, Training, and Employment. Under the direction of store management, the associate completes production tasks and supports backroom operations so merchandise is processed efficiently and accurately and is ready for the sales floor. The position is grounded in Goodwill’s values of Teamwork, Respect, Uprightness, and Empowerment. The schedule is flexible and includes evenings, weekends, and holidays.
Requirements
- Ability to follow established production processes, procedures, and safety guidelines consistently and with attention to detail.
- Ability to work accurately in a quota-driven environment where quality is the top priority.
- Strong attention to detail for sorting, pricing, and preparing merchandise.
- Ability to remain focused while performing repetitive tasks in a fast-paced environment.
- Ability to stand, walk, bend, lift, and move items as required in a production and retail setting.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Nice To Haves
- High school diploma or equivalent preferred.
- Previous experience in retail, production, warehouse, or customer-facing roles preferred, but not required.
- Experience in quota-driven or manufacturing-style production environments preferred.
- Experience in fast-paced, high-volume environments with productivity expectations preferred.
- Prior nonprofit or mission-based retail experience is a plus.
- Experience using pricing tools, point-of-sale (POS) systems, or handling transactions preferred.
- Experience with task-based, repetitive work requiring consistency, accuracy, and quality control preferred.
- Bilingual language skills preferred.
Responsibilities
- Sort, tag, price, and prepare donated Softline and Hardline merchandise according to established production and quality standards.
- Meet productivity expectations in a quota-driven environment while prioritizing quality.
- Use approved pricing tools or point-of-sale (POS) systems to price merchandise accurately and consistently.
- Prepare merchandise for the sales floor, ensuring accuracy, presentation, and compliance with guidelines.
- Maintain clean, organized, and safe production and backroom areas.
- Complete assigned production tasks to support store readiness, sales, and inventory flow throughout the shift.
- Support opening and closing routines related to production and backroom operations.
- Assist with material movement, staging, and coordination among production, backroom, and sales floor areas as directed by store leadership.
- Follow company policies, safety guidelines, operational procedures, production standards, pricing integrity, and merchandise handling procedures.
- Use proper lifting techniques and equipment and tools safely.
- Promptly report hazards, injuries, equipment concerns, or quality issues to store leadership.
- Perform other duties as assigned to support store operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
