Retail Production Associate
About The Position
The Retail Production Associate supports efficient store operations by preparing donated Softline and Hardline merchandise through sorting, tagging, pricing, and other production activities. The role works during assigned shifts in a quota-driven environment, meeting productivity expectations while prioritizing quality, accuracy, and safety. Under store management direction, the associate completes production and backroom tasks so merchandise is processed efficiently and is ready for the sales floor. The position supports Goodwill’s mission of Changing Lives through Education, Training, and Employment and its values of Teamwork, Respect, Uprightness, and Empowerment.
Requirements
- High school diploma or equivalent preferred.
- Previous experience in retail, production, warehouse, or customer-facing roles preferred, but not required.
- Ability to consistently follow established production processes, procedures, and safety guidelines with attention to detail.
- Ability to work accurately in a quota-driven environment while prioritizing quality.
- Strong attention to detail in sorting, pricing, and preparing merchandise.
- Ability to remain focused on repetitive production tasks in a fast-paced environment.
- Ability to stand, walk, bend, lift, and move items as required in a production and retail setting.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Nice To Haves
- Previous experience in quota-driven or manufacturing-style production environments.
- Experience in fast-paced, high-volume environments with productivity expectations.
- Prior nonprofit or mission-based retail experience.
- Experience using pricing tools or point-of-sale (POS) systems, or handling transactions.
- Experience with task-based, repetitive work requiring consistency, accuracy, and quality control.
- Bilingual language skills.
- High school diploma or equivalent.
Responsibilities
- Sort, tag, price, and prepare donated Softline and Hardline merchandise according to established production and quality standards.
- Meet productivity expectations in a quota-driven environment while keeping quality as the top priority.
- Use approved pricing tools or point-of-sale (POS) systems to price merchandise accurately and consistently.
- Prepare merchandise to be shop-ready, ensuring accuracy, presentation, and compliance with established guidelines.
- Maintain a clean, organized, and safe production and backroom environment.
- Complete assigned production tasks to support store readiness, sales, and inventory flow throughout the shift.
- Support opening and closing routines related to production and backroom operations.
- Assist with moving and staging materials and coordinating merchandise between production, backroom, and sales floor areas as directed by store leadership.
- Follow company policies, safety guidelines, operational procedures, production standards, pricing integrity, and merchandise handling procedures.
- Use proper lifting techniques and equipment safely; promptly report hazards, injuries, equipment concerns, or quality issues to store leadership.
- Perform other duties as assigned to support overall store operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
