Retail Production Associate
About The Position
The Retail Production Associate supports efficient store operations by preparing donated Softline and Hardline merchandise through accurate sorting, pricing, and production activities during assigned shifts. The role works toward quota-driven production expectations while maintaining quality, accuracy, and safety, and follows established processes aligned with Goodwill’s mission of Changing Lives through Education, Training, and Employment. Under the direction of store management, the associate completes consistent, quality-focused production tasks and supports backroom operations so merchandise is processed efficiently and accurately and is ready for the sales floor throughout the day. The role is grounded in Goodwill’s values of Teamwork, Respect, Uprightness, and Empowerment.
Requirements
- High school diploma or equivalent preferred.
- Ability to follow established production processes, procedures, and safety guidelines consistently and with attention to detail.
- Ability to work accurately in a quota-driven environment where quality is the top priority.
- Strong attention to detail when sorting, pricing, and preparing merchandise.
- Ability to remain focused while performing repetitive tasks in a fast-paced environment.
- Ability to stand, walk, bend, lift, and move items as required in a production and retail setting.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Nice To Haves
- Previous experience in retail, production, warehouse, or customer-facing roles.
- High school diploma or equivalent.
- Experience in quota-driven or manufacturing-style production environments.
- Experience in fast-paced, high-volume environments with productivity expectations.
- Prior nonprofit or mission-based retail experience.
- Experience using pricing tools or point-of-sale (POS) systems, or handling transactions.
- Experience with task-based, repetitive work requiring consistency, accuracy, and quality control.
- Bilingual language skills.
Responsibilities
- Sort, tag, price, and prepare donated Softline and Hardline merchandise according to production and quality standards.
- Meet productivity expectations in a quota-driven environment while prioritizing quality.
- Use approved pricing tools or point-of-sale (POS) systems to price merchandise accurately and consistently.
- Prepare merchandise for the sales floor, ensuring accuracy, presentation, and compliance with established guidelines.
- Maintain clean, organized, and safe production and backroom areas.
- Complete production tasks that support store readiness, sales, and inventory flow throughout the shift.
- Support production and backroom opening and closing routines.
- Assist with movement and staging of materials and coordinate work between production, backroom, and sales floor areas as directed by store leadership.
- Follow company policies, safety guidelines, operational procedures, production standards, pricing integrity, and merchandise-handling procedures.
- Use proper lifting techniques and equipment and tools safely.
- Promptly report hazards, injuries, equipment concerns, or quality issues to store leadership.
- Maintain a flexible schedule, including evenings, weekends, and holidays.
- Perform other duties as assigned to support store operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
