Retail Production Associate
About The Position
The Retail Production Associate supports efficient store operations by sorting, tagging, pricing, and preparing donated Softline and Hardline merchandise for the sales floor. Working under the direction of store management, the role completes assigned production tasks during scheduled shifts in a quota-driven environment, with quality, accuracy, and safety as priorities. The associate helps maintain organized, clean, and safe production and backroom areas, supports merchandise movement and store readiness, and follows Goodwill’s processes and values in service of its mission of Changing Lives through Education, Training, and Employment.
Requirements
- High school diploma or equivalent preferred.
- Ability to follow established production processes, procedures, and safety guidelines consistently and with attention to detail.
- Ability to work accurately in a quota-driven environment where quality is the top priority.
- Strong attention to detail when sorting, pricing, and preparing merchandise.
- Ability to remain focused while performing repetitive tasks in a fast-paced environment.
- Ability to stand, walk, bend, lift, and move items as required in a production and retail setting.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Nice To Haves
- Previous experience in retail, production, warehouse, or customer-facing roles.
- Previous experience in quota-driven or manufacturing-style production environments.
- Experience in fast-paced, high-volume environments with productivity expectations.
- Prior nonprofit or mission-based retail experience.
- Experience using pricing tools or point-of-sale systems, or handling transactions.
- Experience with task-based, repetitive work requiring consistency, accuracy, and quality control.
- Bilingual language skills.
- High school diploma or equivalent.
Responsibilities
- Sort, tag, price, and prepare donated Softline and Hardline merchandise according to production and quality standards.
- Meet production expectations in a quota-driven environment while prioritizing quality and accuracy.
- Use approved pricing tools or point-of-sale systems to price merchandise accurately and consistently.
- Prepare merchandise to be shop-ready and compliant with established presentation and handling guidelines.
- Maintain cleanliness, organization, and safety in production and backroom areas.
- Complete assigned production tasks to support store readiness, sales, and inventory flow throughout the shift.
- Support opening and closing routines for production and backroom operations.
- Assist with material movement, staging, and coordination between production, backroom, and sales floor areas as directed.
- Follow company policies, safety guidelines, operational procedures, production standards, and pricing integrity practices.
- Use proper lifting techniques and equipment and tools safely.
- Promptly report hazards, injuries, equipment concerns, or quality issues to store leadership.
- Maintain a flexible schedule, including evenings, weekends, and holidays.
- Perform other duties as assigned to support overall store operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
