Retail Product & Pricing Specialist

Hy-Vee, Inc.•Council Bluffs, IA

About The Position

The Retail Product & Pricing Specialist maintains Grocery department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The role helps ensure products are available to customers in a timely manner and product information and item parameters are accurately maintained in product management software. It also supports store management with inventory, pricing, replenishment, ordering, and reporting tasks while providing friendly and efficient customer service. The position has daily contact with customers, suppliers and vendors, and the general public, and is responsible for company assets including equipment and merchandise. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school education or equivalent experience.
Strong basic math skills, including arithmetic with fractions, decimals, and percentages.
Over six months to one year of similar or related experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to interview to obtain basic information, guide people by providing basic direction, and follow technical manuals.
Ability to perform the listed physical activities, including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Ability to exert up to 50 pounds of force occasionally.
Vision from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Promote a positive, friendly, and fun atmosphere through flexibility, teamwork, and professional conduct.
Encourage employees to greet and speak with customers, and provide prompt, courteous, efficient, and caring customer service.
Assist customers by locating products, retrieving out-of-reach items, loading or unloading heavy items, passing along suggestions or requests, and otherwise enhancing their shopping experience.
Maintain department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Assist store management with gross profit analysis and other management reporting.
Maintain accurate inventory information for monthly inventory.
Use product management software to minimize out-of-stocks and excess inventory, maintain accurate item parameters and signage, and maximize sales and profits.
Ensure advertised, EDLP, and RDA items are priced and signed correctly and that sufficient quantities are ordered.
Maintain accurate parameters for special buys in product management applications.
Perform inventory and pricing verification in accordance with company policy.
Work with upper management on product placement for new items and resets to ensure timely presentation to customers.
Reduce obsolete and discontinued inventory for quick sale; monitor excess inventory and work with store management to minimize it.
Monitor and report damaged or unsaleable goods and implement solutions to reduce them.
Edit and transmit replenishment and ad orders.
Complete price and product-information changes for all items in a timely manner.
Assist department managers with product management questions.
Work with DSD vendors, check in deliveries, and balance vendor invoices.
Follow department and company guidelines for personal hygiene and dress, and adhere to company policies and store guidelines.
Report to work as scheduled and on time.
Assist in other areas of the store and perform other job-related duties and special projects as required.