Retail Product & Pricing Specialist
About The Position
The Retail Product & Pricing Specialist maintains department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The role helps ensure products are available to customers in a timely manner and that item parameters in product management software are accurate. It provides customer service, supports store management with inventory and reporting, maintains product and pricing information, and works with vendors and department managers. The position reports to the District Store Director, Store Manager, and Assistant Managers of HWH, Perishables, Store Operations, and eCommerce. It has no direct reports.
Requirements
- High school diploma or equivalent experience.
- Strong basic math skills, including the ability to calculate fractions, decimals, and percentages.
- Over six months to one year of similar or related experience.
- Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
- Ability to interview to obtain basic information, guide people by providing basic direction, and follow technical manuals.
- Ability to work with customers, suppliers/vendors, and the general public.
- Ability to exert up to 50 pounds of force occasionally.
- Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and to demonstrate depth perception, color vision, and field of vision.
- Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
- Successful completion of a pre-employment drug screen is a condition of employment.
Responsibilities
- Maintain department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
- Promote a friendly atmosphere through flexibility and teamwork, and encourage employees to greet and assist customers.
- Provide prompt, courteous, efficient, and helpful customer service, including escorting customers to products, retrieving out-of-reach items, helping with heavy items, and passing along customer requests or suggestions.
- Assist store management with gross profit analysis and other management reporting.
- Maintain accurate inventory information for monthly inventory.
- Use product management software to minimize out-of-stocks and inventory, maintain accurate item parameters and signage, and maximize sales and profits.
- Ensure advertised, EDLP, and RDA items are correctly priced and signed and that sufficient quantities are ordered.
- Maintain special buys and ensure the accuracy of parameters in product management applications.
- Perform inventory and pricing verification in accordance with company policy.
- Work with upper management on product placement for new items and resets to ensure timely presentation to customers.
- Reduce obsolete and discontinued inventory through quick sale; monitor excess inventory and work with store management to minimize it.
- Monitor and report damage and unsaleable items and implement solutions to reduce them.
- Edit and transmit replenishment and advertising orders.
- Complete price and product-information changes for all items in a timely manner.
- Assist department managers with product management questions.
- Work with DSD vendors, check in deliveries, and balance vendor invoices.
- Follow department and company guidelines for personal hygiene and dress, and adhere to company policies and store guidelines.
- Report to work as scheduled and on time.
- Assist in other store areas and perform other job-related duties and special projects as needed.
- Safeguard company assets, including equipment and merchandise.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
